Privacy Policy

We may collect information that you provide directly, including your name, email address, telephone number, company, enquiry subject and message.

The website also records limited technical and usage information, such as pages viewed, interactions, session identifiers, device category and referring source. Authorised administrative users may provide account and authentication information.

• To receive, route and respond to enquiries.
• To provide requested information, products, services or support.
• To operate, secure, maintain and improve the website.
• To understand aggregated website usage and content performance.
• To meet applicable legal, regulatory and governance obligations.

Information may be shared within the Zimplow Group where necessary to direct an enquiry to the appropriate business unit. We may also use service providers that support hosting, database, authentication, communications and website operations. We do not sell personal information.

We use reasonable administrative and technical safeguards designed to protect information against unauthorised access, loss, misuse or alteration. No internet transmission or storage system can be guaranteed to be completely secure.

We retain information only for as long as reasonably needed for the purpose for which it was collected, to maintain business records, resolve disputes, enforce agreements and meet legal or regulatory requirements.

You may ask about the personal information we hold about you or request an appropriate correction or deletion. Some information may need to be retained where required by law or for legitimate business records. Submit a request through our contact page.

Our pages may link to third-party websites or social platforms that operate under their own privacy policies. We may update this policy when our practices, services or legal obligations change. The date above identifies the current version.